Kuala Lumpur, Malaysia

FarhanAhmedMinhaz

Customer Service & Design Associate

Front desk management, customer care and online design work — brought together by clear communication and a calm hand under pressure.

PortraitFAMProfessional photograph of Farhan Ahmed Minhaz to be placed here.

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01 / Who I am

About

Profile

Customer Service & Design Associate

Based inKuala Lumpur, Malaysia

FocusCustomer Care · Design

StatusOpen to opportunities

FAM

Communicationfirst. Always.

Motivated and responsible business administration student with hands-on experience in front desk management, customer care services, and online design work.

Skilled in customer handling, digital marketing, and creative designing. Known for strong communication skills, teamwork, and the ability to work efficiently under pressure.

Actively seeking opportunities to contribute to organisational success while continuing professional growth.

01

Customer Handling

02

Communication

03

Teamwork

04

Problem Solving

Professional journey

2022
Front Desk Management
Aarong Bangladesh
2023
Customer Care
Apex Bangladesh
2024
Freelance Support & Design
Online Platforms
2026
MBA / Professional Growth
University of Cyberjaya

02 / Where I've worked

Experience

01 — Operations

2022

2022 — 2023

Aarong Bangladesh

Front Desk Manager

01Managed front desk operations and daily customer interactions
02Handled customer inquiries, complaints, and service requests professionally
03Maintained records, cash handling, and transaction accuracy
04Ensured a positive customer experience and brand representation

02 — Customer Care

2023 — 2025

Customer Care Executive

Apex Bangladesh

Customer

Communication

Problem Solving

Follow-up

Relationship

03 — Creative & Freelance

Screen-print style graphic study in navy and maroon

55+

T-shirt designs delivered

2024 — Continuing

Freelance Customer Support & Design Associate

Online Platforms & Other Companies

Assisted clients in choosing suitable design concepts based on their needs
Maintained regular communication throughout the project lifecycle
Handled customer inquiries, revisions, and after-delivery support professionally
Delivered 55+ customized T-shirt designs with high client satisfaction

03 / Academic track

Education

2026 — Continuing
Masters Program in Business Administration (MBA)
University of Cyberjaya, Malaysia
Current
2023 — 2026
Bachelor of Business Administration (BBA)
The People University of Bangladesh
Undergraduate
2021 — 2022
Business Studies
Government Tolaram College, Bangladesh
GPA 4.17 / 5.00